Web 2.0 in the Learning Ecosystem

I attended a very interesting Saba webinar a couple of weeks ago.

This featured Gartner Vice President and Distinguished Analyst, Carol Rozwell who covered some of their market and customer research about how organisations are capitalising on the collaborative nature of social software to facilitate learning.

Two main things for me:

1. most companies are investing in social media to increase efficiency (doing more with existing resources) rather than improve effectiveness (creating channels for collaboration). Few are investing to transform their organisations.

2. The most common specific activities they want to include are communication, teamwork and problem solving. I wish I knew more about what they had asked about in terms of 'relating' here.